Updated COVID-19 Hospital Policies

Northway Animal Emergency Clinic will remain open 24/7 to accommodate any emergencies your pet may have.

Due to the continued concerns over the Corona Virus in the community, we have decided to keep our waiting room closed to clients for the foreseeable future and continue our curbside service. We know that this creates frustration that you are not able to accompany your pet inside our building, but we are committed to doing everything we can to reduce the spread and risk to our staff, clients and the community.

 

When you arrive at our hospital for either an emergency with your pet or a scheduled appointment with one of our specialists, please call into our clinic to let us know you have arrived. If your pet is having an emergency, we will do a brief assessment over the phone and bring the pet inside it is deemed necessary.

 

We know it can be a stressful time when bringing your pet to the emergency clinic, but we certainly appreciate your patience and understanding during these trying times. We also realize that due to increased case volume, that we have been experiencing extended and prolonged wait times. Please understand that we are doing everything we can to work as efficiently as possibly to get your pet seen. We ask that you please treat our staff with the kindness and respect that they deserve.

 

Stay Safe and Healthy,

The NAEC Management and Staff

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